We communicate with your retailers via email, so having the correct contact and email address is extremely important. Change happens, but updating the contact information for your retailers in Promoboxx will keep your territory in the loop.
Updating contact information is easy. All you need to do is follow the steps below:
- In the platform go to the Retailers tab on the navigation bar. Here you will be able to see the full list of retailers that are managed by your division.
- Edit by clicking on any retailer name:
- Once you click on the retailer you would like to edit, you can add a user by clicking on the Users tab over to the left.
- Click on the Users tab and then + Invite New User
- If you would like to remove a user from an account please click the remove button next to the retailer's email. Please note that you can only remove users listed as potential. If you would like an active user removed, please email rep-support@promoboxx.com.
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