Retailer Status Definitions

Retailer Status tells you which retailers are (or are not) using the platform. This is an extremely valuable tool where you will be able to find out how many retailers fall under the different statuses and target them with different messages. 

• Unreachable: No contact information on file for this retailer. 
• Pending: Retailer has not signed up for Promoboxx. 
• Eligible: Retailer signed up for Promoboxx but has not shared your brand's content.
• Engaged: Retailer signed up for Promoboxx and has shared your brand's content within the past 90 days.
• Deactivated: Manually disabled retailer (requires explicit reactivation).

Now that you know the different statuses, you can sort by each kind, create a filter or collection, and send a more highly targeted email to that group!